Benefits Overview: 

Interstaff offers a comprehensive insurance and benefits package. To view information on coverage options and offered benefits, please click here. New insurance cards will be mailed within the first 60 days of the year. If you do not receive your new medical card by the end of February, please fill out this form. 

Finding Providers: 

Provider Directory
Once you are enrolled in health, vision, and dental, you will be able to create an online login. Visit the Allied Website for health insurance and the UNUM website for vision and dental. After you create a login, navigate to "provider directory". Enter your zip code, speciality, and preferences, and a list of providers will be shown. The list shows in-network providers, meaning it will be the cheapest care available under your plan. 

In-network vs. Out-of-network
Aetna has a large provider network. Finding in-network providers will be relatively easy. If you find a doctor or hospital out of network, your coverage will change. You may be asked to pay additional premiums and percentages. Click here to find in-network providers.

Want to find the CHEAPEST care?
Patient Choice

Navigating healthcare can be frustrating. It is also difficult to know which benefit program is designed for any given situation. Patient Choice® is here to help you navigate the Interstaff benefit program and help connect you with the right solution at the right time.

 

Patient Choice® can help you schedule routine physician visits and

guide you to our high-performance providers for the lowest out of

pocket cost available.

 

Why use Patient Choice? 

 Contact Patient Choice:

• Call 888-575-8893
• Email interstaffinc@patientchoicehealth.com

Prescriptions
All employees enrolled in an Interstaff Medical Plan will automatically have prescription coverage through SmithRx.

• SmithRx Member Portal
  • Included in the portal is the Find My Meds tool that can help you find the pharmacy (online and retail) where you can get your medications at the best price.
• Mark Cuban Cost Plus Drug Company
  • SmithRx is fully integrated with Mark Cuban's Cost Plus program.
    • If you are taking a generic medication that is available through Cost Plus, your cost will be waived by enrolling in the program!
• Amazon Mail Order Pharmacy

Seeking Care
The price of care is dependent on your plan, tests performed, and where you go for care. It's important to use primary care physicians first, prior to using urgent care or emergency medical services. Once you find an in-network provider that meets your needs, call the office to set up an appointment and provide insurance information. 

• Primary care physicians (PCPs) are independent doctor's offices or medical groups that are open during normal business hours (9am-5pm). Some doctor's offices have early/late appointment availability. PCPs can treat common sickness, allergies, minor injuries, order testing, and provide vaccinations. This will be the cheapest option. 
• Specialists are doctor's who specialize in different medical treatments (orthopedics, dermatology, etc.). 
• Urgent cares are available for urgent medical matters that don't require an emergency room visit. Urgent cares are open early mornings and late nights, outside of regular PCP hours. Urgent cares can be used for sprains/strains, stitches/sutures, fevers, illness, and other urgent medical matters. This will be the middle ground option in regards to expense.
• The emergency room (ER) is used for medical emergencies that require immediate, fast attention. This can include catastrophic injuries, car accidents, high fevers, and any other instance you deem life or death. ERs operate 24/7/365. This will be the most expensive option.